Chief of Staff to COO

Location: Remote (Bay Area preferred)
Team: Executive
Reports to: COO
Base salary range: $130K–$170K

About Numa

Numa is the fastest growing automotive software company on the Inc 5000 list for 2025 (third year in a row). We power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions from rescuing customer calls and voicemails to reducing resolution times and improving team productivity. We’ve raised $50M from Google, Threshold, Costanoa, Mitsui, and Touring Capital.

About the Role

We’re hiring a sharp, resourceful, and ambitious Chief of Staff to work alongside the COO and full executive team. This is a high-impact, high-visibility role at the center of a fast-growing, venture-backed SaaS company supporting company-wide execution, driving strategic initiatives, and helping the business scale with clarity, speed, and focus.

This is not a role for spectators. You’ll take on high-leverage, cross-functional work ranging from modeling and analysis to special projects, board and fundraising prep, internal communication and coordination, and operational planning. You’ll be trusted with complex, sensitive work that demands precision, urgency, and calm under pressure.

If you thrive in a high-speed environment, make decisions quickly without sacrificing quality and want to be in the middle of it all with a leadership team that moves fast—you’ll love it here.

You’ll Thrive in This Role If

• You excel at bringing clarity and alignment to ambiguous problems

• You can jump between strategy and execution without missing a beat

• You make smart, fast decisions under pressure and keep others moving forward

• You love building structure, processes, and momentum where none exist

• You’re a natural low-ego collaborator who builds trust across teams and levels

• You have a bias for action and never let a decision die in committee

What You’ll Do

• Act as a thought partner to the COO and exec team, driving clarity, alignment, and momentum on top priorities

• Own and execute cross-functional special projects, often undefined or first-of-their-kind for Numa

• Build business cases and financial models to guide decisions across product, GTM, operations and growth

• Prepare materials and analysis for board meetings, investor updates and fundraising processes

• Identify and resolve operational bottlenecks—bringing structure and follow-through to key initiatives

• Run and improve executive operating rhythms: exec meetings, quarterly planning, all-hands communications

• Keep the exec team focused, informed and connected—ensuring decisions lead to outcomes

Qualifications

• 2–4 years at a top-tier consulting firm (McKinsey, BCG, Bain), investment bank or strategy/ops role in a high-growth tech environment

• MBA preferred or equivalent high-ownership, high-output experience

• Highly analytical and fluent in Excel/Sheets and PowerPoint/Slides

• Exceptional communication skills: able to distill complex issues for varied audiences

• Proven ability to work quickly and decisively under pressure

• High-capacity, self-driven and comfortable owning multiple workstreams simultaneously

• Low ego, collaborative and dependable in ambiguous environments

Nice to Have

• Experience in SaaS, B2B tech or a venture-backed startup

• Familiarity with Google Suite, AI tools, reporting and project management platforms

• Interest in eventually stepping into a GM, product or operational leadership role

• Based in or near the Bay Area (Oakland HQ, on BART)